TERMS OF SERVICE
OVERVIEW
Welcome to Pavithram Jewels. Throughout the site, the terms “we”, “us” and “our” refer to Pavithram Jewels. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the website including browsers, customers, merchants, and contributors of content. Please read these Terms carefully before using our website.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian.
You may not use our products for any illegal or unauthorized purpose.
SECTION 2 - PRODUCTS
We strive to display product colors, designs, and details as accurately as possible. However, actual product colors may vary slightly depending on screen settings and lighting.
As many of our jewellery pieces are handcrafted, slight variations in finish, stones, color tone, or detailing may occur and should not be considered defects.
SECTION 3 - PRICING & PAYMENTS
All prices listed are in INR unless otherwise specified.
Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
Payments are securely processed through Shopify and authorized payment gateways.
SECTION 4 - SHIPPING & DELIVERY
Delivery timelines are estimated and may vary due to courier delays, festivals, weather conditions, or unforeseen circumstances.
Pavithram Jewels is not liable for delays caused by shipping carriers or events beyond our control.
Once an order is shipped, risk and ownership pass to the customer.
SECTION 5 - RETURNS & EXCHANGES
Returns or exchanges are accepted only according to our Return & Refund Policy.
Products damaged due to misuse, improper handling, water exposure, or chemical exposure will not be eligible for return or exchange.
SECTION 6 - JEWELLERY CARE
Customers are advised to follow proper jewellery care instructions provided with the products. Exposure to moisture, perfumes, chemicals, and sweat may affect the finish and longevity of the jewellery.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website including logos, product images, designs, graphics, text, and branding belongs to Pavithram Jewels and may not be copied, reproduced, or used without written permission.
SECTION 8 - THIRD-PARTY SERVICES
Our website may include third-party tools, payment gateways, or external links. We are not responsible for the content, policies, or practices of these third-party services.
SECTION 9 - LIMITATION OF LIABILITY
Pavithram Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
SECTION 10 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of those changes.
SECTION 11 - CONTACT INFORMATION
For any questions regarding these Terms, please contact:
Pavithram Jewels
Email: pavithramjewels@gmail.com
Phone: +91 93639 98989